Our Team

is the Heart

of our Company

We come from inside and outside the college industry. Most of us have pursued our own college dreams, and some of us still harbor unfulfilled college dreams. Many of us are products of student aid. Some of us have worked for student loan companies, and most of us understand personally what it means to be in debt with student loans. Some of us have put children through college, and others worry about how we are going to support our children’s dreams.

Some of us are experts in database design and development, while others are industry leaders in harnessing technology to create customized solutions for highly personalized needs. Some of us are experts in engaging customers in a dialogue, whereas others know customer service and what it takes to exceed a client’s expectations. Many of us have worked with colleges and the students that they serve. All of us are committed to making a difference.

Craig V. Carroll, Chief Executive Officer

Previously Craig was the co-founder & President of Y2M: Youth Media & Marketing Networks. Y2M was a marketing services company that helped Fortune 500 clients connect with college students and is now owned by Viacom. Y2M’s publishing technology division College Publisher, Inc. provided software and services to over 600 universities and colleges enabling them to publish their campus newspapers online. Craig was also the co-founder & President of EGRAD, a company founded to help graduating college students and young alumni with information, services and benefits as they transition to the world beyond college. The company was partnered with over 100 leading university alumni associations. EGRAD is now owned by JP Morgan Chase. Prior to this Craig was a management consultant with Bain & Co. in Australia, U.S.A and South East Asia. He holds a Bachelor of Economics Degree from the University of Sydney, Australia and a Masters of Business Administration degree from Harvard Business School.

David Childress, General Manager

Previously David was a cavalry officer in the U.S. Army from May 2000 to January 2006, deploying multiple times in support of the Global War on Terror. While pursuing a master's degree, David conducted a national study in conjunction with over 610 college-advising professionals. He authored Solutions to Expand College Access, which focuses on identifying the most problematic barriers to higher education and practical ways to expand college access for all. David earned a Bachelor of Science degree in Engineering Management from the United States Military Academy at West Point and a Master of Business Administration from the University of Texas at Austin.

Don Singleton, Vice President of Operations

Don Singleton is adept at developing teams, systems and databases in order to provide outstanding customer service and a ‘can-do’ operational culture. He has over 20 years of experience in building call center and operations teams for a variety of businesses such as Student Advantage, Chadwick’s of Boston, Invacare, EGRAD and JP Morgan Chase. Don earned a Bachelor of Science degree in Business and Communications from Olivet Nazarene University.

John Deleppo, Vice President of Product Development

John Deleppo, as a father of two soon-to-be college students, is passionate about the vision of helping bring clarity and access to student financial aid. Previously, he was the founder and President of DeLayne Solutions, a software development consulting firm, and was a co-founder of Active Web Solutions, a web-solutions-for-hire consulting firm. John has over 20 years of software development and project management experience, ranging from working on projects for the U.S. Department of Defense to running start-up companies out of his garage. He holds a degree in Computer Science from Westfield State College.

Christina Thomas, Vice President of Marketing

Christina Thomas has more than 15 years of experience in marketing, strategy, and execution on the web and in print at companies such as Harte-Hanks, W.A. Wilde Company, and JP Morgan Chase. Responsible for marketing on behalf of more than 200 college and professional partners at JP Morgan Chase, Christina directed the strategy, database segmentation, creative, and execution of many highly successfully educational finance programs tailored specifically to the needs of college graduates.

Eric McCormack, Senior Director of Application Development

Eric McCormack has been designing and developing commercial software applications in the finance, security, healthcare, and technology sectors for companies such as GTE, MediQual, EMC, Braintree Security Software and Thompson Corporation. Eric has a passion for technology, especially data driven systems. Eric earned his Bachelor of Science degree in Computer Science from Bridgewater State College and has taken advanced courses from Northeastern University.

Mary A. C. Fallon, Senior Director of Communications

Mary A. C. Fallon brings more than three decades of experience as a journalist, communications strategist, videographer, and website producer. She has reported for IDG’s DEMO.com, WGBH-TV, Florida Today, the San Jose Mercury News, the Worcester Telegram, and others. Mary earned a master’s degree in Digital Video Production. Her first documentary, 24/7 – The Battle for At-Home Care, won the top international medical video award in 2006, The Freddie, and several film festival honors. Mary has directed worldwide public relations for Hewlett-Packard and Apple, and has provided education marketing for Palm, Inc. and GoCampus.

Margaret Raiche, Senior Director of Business Development

Margaret Raiche previously served as Director of Sallie Mae’s corporate and institutional partnership channel, EmployeesFirst Source for Education, where she built a program from the ground up to help employees and families of large corporations prepare for postsecondary education. Prior to this, Margaret led the northeast regional sales effort for the ConSern Education Program for Wells Fargo Corporation. At Wells Fargo, Margaret established and maintained more than 50 Fortune 500 partnerships. She holds a Bachelor of Arts degree in International Business from the College of St. Benedict/St. John’s University.